Privacy Policy

1. Information We Collect

1.1 Information You Provide

• Name, email address, organization name
• Account credentials and authentication details
• Billing and subscription information
• Prompts, inputs, and configuration settings you submit to the platform
• Support requests and communications

1.2 Information Collected Automatically

• IP address and device information
• Browser type, operating system, and usage logs
• API usage metrics, request volume, and performance data
• Cookies and similar tracking technologies

1.3 AI and Model Data

• CallSignGPT does not train public or third-party models on your private data by default
• Enterprise customers may opt into or out of logging and retention policies

2. How We Use Your Information

We use your information to:

• Provide, operate, and improve CallSignGPT
• Authenticate users and enforce access controls
• Process payments and manage subscriptions
• Monitor performance, security, and abuse prevention
• Comply with legal and regulatory obligations
• Communicate updates, security notices, and support responses

3. Data Storage and Security

• Data is stored using industry-standard security practices
• Encryption is applied in transit and at rest where applicable
• Role-Based Access Control (RBAC) limits internal access
• Audit logs are maintained for enterprise environments

Despite our efforts, no system is completely secure. You use the service at your own risk.

4. Data Sharing

We do not sell your personal data.

We may share data only with:

• Trusted infrastructure and payment providers
• Legal authorities when required by law
• Internal systems required to operate the service

All third parties are bound by confidentiality and data protection obligations.

5. Data Retention

• Account data is retained while your account is active
• Logs and usage data are retained based on your plan or configuration
• You may request deletion of your data, subject to legal requirements

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Request correction or deletion
• Restrict or object to certain processing
• Export your data

Requests can be made via official support channels.

7. Cookies

We use cookies for authentication, analytics, and performance optimization. You can control cookies through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of CallSignGPT constitutes acceptance of the updated policy.

9. Contact

For privacy-related questions, contact us at: contact@strativ.io